As stated on our Policies page, Mysterium has a zero tolerance policy for harassment. This page serves to explain how to report a violation of the Mysterium harassment policy.
Who can report a problem?
Anyone can report harassment. If the behavior of a person or group has made you uncomfortable, or if you witness the harassing behavior happening to somebody else, you should feel free and safe to report it to Mysterium staff.
Who can I make a report about?
Anyone whose behavior causes concern, be they an attendee, convention staff, special guest, or otherwise. All reports will be handled equitably, with fairness to both parties, regardless of who is involved or their role.
When can I report a problem?
At any time. However, we request that reporting take place as soon as possible during or after an incident, especially if you believe that someone may be causing problems for another person. This will enable us to take action promptly to keep our community member(s) safe. Reports will be taken seriously and handled appropriately regardless of when they are made.
How do I report a problem?
At the convention, you can approach any member of Mysterium staff to report an incident. You can also use the form below (or email the same information to email@example.com), either at the convention or afterwards.
If you need immediate assistance, call 911 immediately.
What will happen if I make a report?
If you make a report at the event
You will have the option to visit a safe/private space, where two Mysterium committee members will listen to and document your report. Staff may also interview other people (witnesses, the person the report is about, etc) as needed.
If you submit a report online/via email after the event
The Mysterium Committee will receive your report, and will follow up with you to collect any other information that may be necessary. They will then attempt to contact and interview other people (witnesses, the person the report is about, etc) as needed.
What will the Mysterium Committee do in response to my report?
The Mysterium Committee and the Falling Man Group will always prioritize the safety of all attendees over any one person's desire to attend or participate in our events. To this end, we reserve the right to:
- Request that someone who is causing problems change their behavior
- Prevent someone from volunteering in particular capacities or in any capacity
- Revoke access to some or all events
- Revoke tickets to events
- Involve local security or law enforcement
- Deny access to any events, temporarily or permanently
- Choose not to take action
We will always do our best to balance the needs of all involved parties and the needs of the event, when they conflict.
What won't happen if I make a report?
We will not reveal your identity or details you wish kept confidential unless it is necessary to obtain information about the incident, or to take action related to the incident. While we cannot assure confidentiality in all instances, we will attempt to keep your personal information private to the extent that we can while acting in response to your report.
We will not take any sort of retaliatory action against you for reporting, or not reporting, a problem in good faith.
The safety of the parties and our community is our first priority. Will take no action against any reported party unless we have reasonable grounds to believe that the report is legitimate.
What will happen if someone says I caused a problem?
If someone makes a report about you, the Mysterium Committee may ask to speak with you about it in a private place.
If you decline to be interviewed, we may ask you to leave the event. If, after gathering all relevant information, we believe that you have violated our policies, we may ask you to change your behavior, ask you to leave the event, or take other actions. We will not take action until we’ve done our best to get a clear picture of what happened.
If we believe that no violation occurred, we will inform you and no action will be taken against you. We will not attempt to mediate or carry messages between you and the person who made the report. If someone deliberately makes a false report about you, we will take appropriate action in response.